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Independent Care Health Plan
1555 N. RiverCenter Dr., Suite 206
Milwaukee, WI 53212
1-800-777-4376 (TTY 1-800-947-3529)

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The iCare Medicare Plan
A Medicare Advantage Plan

Friends for Health. Friends for Life.

Effective January 1, 2009

Plan Overview

What is the iCare Medicare Plan?

The iCare Medicare Plan is an all-in-one health care benefits program for all eligible Medicare beneficiaries. Independent Care is a Health plan with a Medicare contract. We have combined health care services provided by Medicaid and Medicare to offer you a complete package of benefits, including the Medicare Part D Prescription Drug programYou must enroll in both the  iCare Medicare Plan as well as a full Medicaid HMO plan (including  iCare’s or another plan) to receive full benefit coverage. You can also remain in Medicaid Fee-For-Service, but you will be subject to small co-pays if you do so.  To find out about a full Medicaid HMO Plan that is best for your health care needs you may contact the Medicaid Managed Care Enrollment Specialist at 1-800-291-2002. 

Except for a small co-pay for brand-name drugs, most of these benefits are at no cost to you.  You must continue to pay your Medicare Part B premium if not otherwise paid for under Medicaid or by another third party.

Visits to your doctor and dentist, emergency care, hospital services, mental health and substance abuse treatment, medical equipment and other services are covered at 100 percent. Our care management benefits make us different, providing you with a personal level of care and the ability to reach us 24 hours-a-day.

iCare Medicare Plan Features

Provider Network - The iCare Medicare Plan offers you a wide choice of providers to choose from. We have over 2,600 providers in our network. The iCare Medicare Plan provides medical services through Medicare-certified doctors, health care professionals, hospitals and other health care facilities. You are not required to choose a primary care provider (PCP), but we strongly encourage your doing so.  You must receive all routine care from plan providers. If you obtain routine care from non-plan providers, neither Medicare nor iCare Medicare Plan will be responsible for the costs.

Multi-Level Care Management - We look at your medical and social services needs. Care management recognizes there are medical as well as non-medical needs that have to be addressed in order to maximize your health.

  • Care Coordinators and Care Managers.
    When you join the
    iCare Medicare Plan, you will be assigned a care coordinator or care manager. We will call you to perform an assessment, but feel free to call and schedule an appointment.  Your Care Coordinator works with you and your family to help you get the medical care and community services information you need. This person provides resources to connect you with available social services. We also offer information and referrals to programs designed to help you get the most out of your health care coverage, such as exercise or smoking cessation programs.

  • Nurse Case Managers.
    Nurse case managers work with
    iCare staff when dealing with complex medical, behavioral or social needs. The care coordinator or care manager will continue to work with you while the nurse case manager is helping out.

  • Intervention and Outreach.
    If you are struggling with mental health issues or substance abuse, we can provide support for behavioral change and assistance locating community resources. Our health outreach focuses on members with special needs and assists them in accessing preventive services.

Member Services - Our Member Services department is your link to everything you want to know about iCare.  You can contact our Member Services department at 1-800-777-4376 (TTY 1-800-947-3529), 7 days-a-week, 8:00 a.m. to 8:00 p.m.

Benefits Include:

  • No premium, no deductible, no co-pay for medically necessary services

  • Zero dollar co-pay for generic prescription drugs (up to $2,700 annual limit, then your generic drug co-pay will increase to $1.10 or $2.40 depending upon your level of income.)

  • Free transportation to and from your medical/dental appointments (limits apply)

  • Extra Value Benefits

Independent Care contracts with the Federal government to offer this Medicare Advantage program.  Independent Care's contract with the Centers for Medicare and Medicaid Services (CMS) is renewed on a yearly basis and benefit coverage beyond the end of the current contract year is not guaranteed.  Benefits, formulary, pharmacy, network premium and/or copayments/co-insurance may change on January 1, 2010. Please contact iCare for details.

Notice for Potential Contract Termination

Independent Care Health Plan (iCare) is authorized by law to refuse to renew its contract with the Centers for Medicare and Medicaid Services (CMS). CMS may also refuse to renew its contract with iCare. If the contract between iCare and CMS is not renewed or terminated, this may result in the termination of your enrollment in the iCare Medicare Plan. In addition, iCare may reduce its service area and have the right to no longer offer services in the area where the beneficiary resides.  If this occurs, you will receive another notice and instructions for continuity of care.

Contact Us

Questions?  Call us at 1-800-777-4376 (TTY 1-800-947-3529), 7 days-a-week, 8:00 a.m. to 8:00 p.m.

Last updated 11/08/2008 - Pending CMS Approval
Plan Overview Drug Coverage Eligibility Enrollment Exceptions
& Appeals
Formulary Search