Members

iCare FamilyCare Partnership (HMO)
Enrolling in the Partnership Program

• Evidence of Coverage (EOC)/Member Handbook
• Provider Directory
• Pharmacy Directory
• Comprehensive Formulary
• Summary of Benefits
• LIS Premium Summary Chart

How Do I Sign Up?

The Aging & Disability Resource Centers of Milwaukee County will assist you in reviewing your options and will enroll you in the Partnership program if you choose. Membership is voluntary and you can disenroll at any time.

You can also call iCare Family Care Partnership (HMO) at the number listed at the end of this introduction. You can call Medicare at 1-800-MEDICARE (1-800-633-4227), 24 hours-a-day, 7 days-a-week. Medicare TTY/TDD users should call 1-877-486-2048. You can also call Medicaid at 1-800-362-3002 for more information. Medicaid TTY users should call 1-888-701-1251.

The iCare Family Care Partnership (HMO) is a Medicare Advantage Special Needs Plan with a Medicare contract that is fully integrated with the Wisconsin Medicaid Family Care Partnership Program. iCare also contracts with the Wisconsin Department of Health Services. You can join iCare Family Care Partnership Plan (HMO) if you are an adult with a physical or developmental disability or are over the age of 60; live in the service area; financially eligible for Wisconsin Medicaid; functionally eligible as determined by the State of Wisconsin Long-Term Care Functional Screen; and if you are eligible for Medicare you must be enrolled in all the parts of Medicare for which you are eligible (Part A, Part B, and/or Part D). You cannot have End Stage Renal Disease (ESRD), with limited exceptions, such as if you develop ESRD when you are already a member of a plan that we offer, or you were a member of a different plan that was terminated. Please call the Milwaukee County Disabilities Resource Center (people under 60 years of age) at 414-289-6897 (TTY:414-289-8559) or the Aging Resource Center (ages 60 and over) at 414-289-6874 (TTY: 414-289-8591) to see if you are eligible. You must use network plan providers except in emergent or urgent care situations. If you obtain routine care from out-of-network providers, without first contacting your Team and getting prior authorization, neither Medicare, Wisconsin Medicaid or iCare Family Care Partnership (HMO) will pay for these services. You must use network pharmacies to access your prescription drug benefit, except under non-routine circumstances when you cannot reasonably use network pharmacies. Generally, benefits are only available at iCare-contracted network pharmacies. Benefits, formulary, pharmacy network, premium and/or copayments/co-insurance may change on January 1, 2011. Please contact iCare for details. Premiums, co-pays, co-insurance, and deductibles may vary based upon your level of Medicaid eligibility. Please call iCare for further details. The benefit information provided herein is a brief summary, but not a comprehensive description of available benefits. Additional information about benefits is available to assist you in making a decision about your coverage. This is an advertisement; for more information contact the plan. For full information on the iCare Family Care Partnership (HMO) (e.g., routine physical exam, pharmacy, eyeglasses, dental) benefits, call our Member Services department from 8:00 a.m. to 8:00 p.m., 7 days-a-week at 1-800-777-4376 (TTY: 1-800-947-3529). For more information about Medicare benefits and services, including general information regarding the health or Part D benefit, contact 1-800-MEDICARE (1-800-633-4227) or visit www.medicare.gov; TTY users should call 1-887-486-2048, 24 hours a day, 7 days a week. For more information about Wisconsin Medicaid benefits call the Department of Health Services at 1-800-362-3002 (TTY 1-888-701-1251) or visit www.dhs.wisconsin.gov/Medicaid. Or, write to iCare Family Care Partnership (HMO) at: Independent Care Health Plan, 1555 N. RiverCenter Drive, Suite 206, Milwaukee, WI 53212.

Contact Us

Questions? Call us at 1-800-777-4376 (TTY 1-800-947-3529), 7 days-a-week, 8:00 a.m. to 8:00 p.m. Our mailing and walk-in address is: Independent Care Health Plan, 1555 N. RiverCenter Dr., Suite 206, Milwaukee, WI 53212.

FamilyCare Partnership

• Plan Overview
• Am I Eligible?
• Enrolling in the Partnership Program
• Provider Access
• Pharmacy Access
• Prescription Drug Information
• Formulary Search
• Plan Transition Process
• Appeals and Grievances Overview
• Coverage Limitations
• Potential Contract Termination