Provider Overview

Attention Acute and Primary Providers:

iCare is experiencing an issue with fee schedules that are causing claims to pay $0 in error. iCare is working diligently to resolve the issue. An estimated time for the resolution is not yet available; however we will continue to keep you updated on any progress.

Once the issue is resolved, iCare will perform an analysis of the impacted claims and make necessary adjustments.

For the provider's convenience, the impacted fee schedule codes are below:

Click here to access list of impacted codes

Helpful links to important ICD-10 information
ForwardHealth Website Link

Provider Reference Manual
FCP Provider Reference Manual
Provider Education Webinars

Welcome to the provider page of Independent Care Health Plan. Independent Care greatly values the 2,600 network providers who offer services to our members. At iCare we work diligently to promote a positive working relationship with you; as your provider satisfaction is our top priority. iCare is proud to report that we have a strong provider network and have sustained positive working relationships with many of the same providers since our origination in 1994.

Within iCare you will find a dedicated provider relations department that is focused on creating a positive and rewarding experience for you, our valued provider. With iCare's home base being in Milwaukee our provider relations staff is easily accessible to you. Provider Relations staff are available to provide site visits to your office for an in-service or simply to establish a face to face relationship. Maintaining strong provider relationships is our number one goal at iCare. Thank you for choosing to partner with iCare.

Change Existing Contract Information:

Contracted providers wanting to modify their demographic information can request this by filling out the applicable form below:

Name, Tax ID, Physical or Billing Address Changes
Demographic Change

Adding or removing providers associated with a contracted provider group
Affiliation Change


More Forms & Publications

Call 1-800-777-4376 (TTY: 1-800-947-3529), from 8:00 a.m to 8:00 p.m.,
7 days-a-week, for further information about iCare.